Training

Leverage all of Symantec's training and enablement resources to help you increase profitability, validate your knowledge of Symantec solutions and enhance your credibility and customer satisfaction.

Premium content such as online sales training, technical assessments and Partner Enablement Toolkits is available to Registered Partners and above in PartnerNet and is marked with this symbol .

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Online Sales Training

Symantec Sales Professional – SMB Specialization
By earning the Symantec Sales Professional – SMB Specialization you gain access to the benefits and opportunity offered as part of the SMB Specialization.

The courses offered will help to increase your sales skills in this competitive and growing market.

There are 3 steps to earn the SMB Specialization Accreditation:

1. Take three of the following mandatory courses:

• Symantec Endpoint Protection
• Backup Exec™
• Backup Exec™ System Recovery

2. Then take two additional courses that best suit your business focus:

• Symantec Network Access Control
• Symantec Mail Security
• Symantec Hosted Mail Security
• Symantec IM Manager
• Symantec Ghost Solution Suite
• Symantec pcAnywhere
• Symantec Protection Network

3. Then complete the online accreditation and accept the certificate agreement

Symantec Sales Expert Accreditation (SSE)
The Symantec Sales Expert Accreditation is an industry benchmark for partner skills and knowledge and will provide you with the expertise to close the deal.

Topics covered include:

• Customer Needs
• Overcoming Objection
• Sales Strategies
• Competitive Information
• Sales Cycle

Technical Training & Assessments

Symantec Technical Specialist (STS) Program
With the STS program you can validate your technical knowledge on individual Symantec products, differentiating your services and establishing technical credibility with your customers.

There are only 4 steps to achieve the STS accreditation:

1. Identify which assessments are right for you on PartnerNet . Current assessments include: AntiVirus, Client Security, Backup Exec System Recovery.
2. Get trained, leveraging Enablement Toolkits , Virtual Academy online learning environment, and Instructor-led Class Room Training.
3. Take the STS assessment
4. Promote your technical expertise by using the STS logo on your business cards

Symantec Enablement Toolkit for Partners
The Symantec Enablement Toolkit for Partners provides you with accelerated product learning curves through a comprehensive collection of tools, documentation, and other resources (such as advanced product simulations and overviews) on a broad range of Symantec solutions.

Toolkit modules include:

• AntiVirus
• Backup Exec 11d
• Backup Exec System Recovery
• Client Security
• Enterprise Vault
• Ghost
• pcAnywhere