Symantec University for Partners – Enable, Empower, Succeed
Created exclusively for partners, Symantec University offers a broad portfolio of training matched to your core business needs. Our unique learning approach gives you the Symantec product knowledge and tools to help grow your business, secure and manage your customers’ information and increase your skills. We offer a variety of online courses, interactive tools, and classroom activities to suit every schedule and budget.
The University is comprised of three enablement categories: Training, Intelligence and Collaboration.
Training
Increase your knowledge with industry leading accreditations and training options matched to your role and business needs. Partner courses are the same courses Symantec technical staff receive. With e-learning courses at no cost to you, as well as virtual and classroom training, there is a training method to suit your schedule, budget and experience.
What's new in Training?
New - More Courses than ever before.
New - More Choices and training options.
New - Updated Learning Paths - easy to follow training routes to accreditation.
New - Virtual Classroom Training - online learning that recreates the traditional classroom experience via live webcasts, hands-on labs, on-demand modules and expert mentoring.
A Return on Your Investment:
With Symantec University, it’s easy to get started. The time you commit to earn Symantec accreditations will pay for itself by helping you reduce your sales cycle, increase your order value and help improve customer satisfaction - giving you the competitive edge you need. Additionally, earning accreditation gives you access to revenue enhancing programs and profitability programs.
Learn More about the benefits of accreditation
Role Based Training
Symantec University for Partners offers several learning paths to help you develop the skills you need to sell and support Symantec solutions in today’s complicated and fast paced IT environment.
Course Listing
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Security
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Information Risk & Compliance
Infrastructure Operations
Business Continuity
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Storage
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Intelligence
Leverage internal Symantec intellectual property with easy to use tool, helping you sell and manage Symantec products and services. Leveraging Symantec Intelligence can help you reduce the time to deploy solutions, and provide customer support.
Tools Currently Available:
Symantec Enablement Toolkit for Partners
A web enabled tool that helps you sell, market and support Symantec Products. Updated automatically through Live Update and available online or on your desktop. Additionally, the Partner Toolkit is an effective tool for preparing you for Symantec's accreditation exams.
Information found within the toolkit helps accelerate your product learning, offering a comprehensive collection of tools, documentation, and other resources on a broad range of Symantec solutions. Automatic content updates sent to your PDA or desktop.
SymBrain
An interactive tool that can help you:
- Quickly and easily determine the best Symantec solution for your customers’ IT projects.
- Effortlessly identify cross-sell opportunities and expand the potential of every deal.
- Locate the Symantec product information you need from multiple Symantec websites in a central repository.
Coming Soon:
SymIQ for Partners
Unprecedented access to internal Symantec technical product documentation used and created by our consulting teams.
Collaboration
Dedicated partner forums and blogs provide you with access to product and industry experts in the partner community and within Symantec.
Partner Technical Forum
New - Join an expert community of partner program colleagues in the Partner Technical Forum. Find questions and answers related to installation, deployment, configuration, and troubleshooting along with best practices experienced by other partners in real world implementations. Collaborate to deliver more robust Symantec solutions to your customers.
The Symantec Partner Technical Forum is currently available in the following languages:
- Spanish
- Portuguese
- English
- Korean
- German
- Japanese
Support for French, Italian, Traditional Chinese and Simplified Chinese will be available by the end of the year.