How They Attack |
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How You Know |
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What To Do |
 Malware
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- May appear to come from someone you know or trick you into opening
- May not have symptoms of infection but may be silently gathering information
- Some may reduce performance or cause strange behaviors like a spontaneous reboot
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- Only open email attachments that come from a trusted source and that are expected
- Scan email attachments with Norton AntiVirus prior to opening
- Delete all unwanted messages without opening
- Keep security patches up to date
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 SPAM
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- Spam is a serious security concern as it can be used to deliver Malware
- Messages that do not include your email address in the TO: or CC: fields are common forms of Spam
- Some Spam can contain offensive language or links to Web sites with inappropriate content
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- If you suspect an email is spam, do not respond, just delete it
- Consider disabling the email’s preview pane and reading emails in plain text
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 Phishing
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- Requests for confidential information via email are not legitimate
- Phishing attacks may use scare tactics to entice a response
- Fraudulent emails are often not personalized
- Phishing attacks may consist of a group of emails that share similar properties like details in the header and footer
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- Be extremely wary of emails asking for confidential information
- Confirm the authenticity of a suspicious request before responding in email
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