Symantec Vision 2006 - Visionaries

For the past two years, industry leaders from around the world have been recognized at Symantec's annual Vision conferences for their innovative use of technology in achieving business value. At the different Vision events in the Asia-Pacific region in 2005, a total of six Visionaries were recognized, including Loris Meadows, the Manager for ICT Security and Risk at the Victorian Department of Education and Risk.

At this year's Symantec Vision event for the Australia-New Zealand region in Sydney, Australia, two Visionaries were recognized by Executive Vice President of Symantec Global Services and Support Greg Hughes and Asia Pacific and Japan Senior Vice President Bill Robbins: Paul Broderick Commissioner and Former CIO for the State Revenue Office for Victoria, Australia, and Tony Kesby, the General Manager of Business Solutions and Services at MBF.

More than 70 nominations worldwide have been submitted by the Symantec sales and services organizations in 2006. The nominations for the Australia-New Zealand Vision event were evaluated based on technology innovation, business value impact, and involvement of Symantec partners and services.

“IT organizations face increasingly difficult challenges in securing and managing their infrastructure, information, and interactions,” said Greg Hughes, executive vice president of services and support, Symantec. “The Visionaries for the Australia-New Zealand region are true technology thought leaders, demonstrating success in driving down data center cost and complexity while maintaining optimal system availability and continuity of operations.”

2006 Symantec Australia-New Zealand Visionary Award Winners

Paul Broderick

First Government IT Organization to be ITIL Certified Helps Drive $2 Million in Savings

Driving Business Value through Technology Innovation for Government Ministry

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Recognition as the first government organization in the world to have its internal IT services certified as a best practice under the terms of the IT Infrastructure Library (otherwise known as ITIL) standard is something only one former CIO in the world can claim. Our first recipient, Paul Broderick, the Commissioner for the State Revenue Office of Victoria, Australia, holds that honor. The certification effort was prompted by an expiring outsourcing agreement and a focus on driving down IT costs, improving service quality, and delivering greater flexibility. An insourced IT team, with Broderick at the head, designed and built IT service management capabilities based on the ITIL framework, with standardization of the data center software infrastructure on Symantec Data Center Foundation tools at the core of the initiative. Key results include 20 percent reduction in data center TCO equating to $2 million in annual savings; a 95 percent satisfaction approval rating of IT services by SRO personnel, in excess of 99.95 percent availability, and a Recovery Time Objective of 30 minutes.

Tony Kesby

General Manager Business Solutions and Services, MBF

Standardization Helps "Insure" Lower Costs and Enhanced Quality of Service

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Being General Manager of Business Solutions and Services for the largest privately-owned and managed health insurer in Australia, with approximately 20% of the health-insured population is not an easy job. With key objectives around reductions in IT cost and complexity while enhancing quality of service, Tony Kesby from MBF oversaw an effort to deploy a standardized data center software infrastructure based on Symantec Data Center Foundation tools that supports a highly heterogeneous server and storage environment. The solution from Symantec includes an Enterprise Flexible Agreement, which reduced licensing, training, and maintenance costs by approximately 50 percent. Business value that MBF has achieved includes the ability to support 15 percent annual growth in storage without additional IT staff, an approximately 10 percent reduction in data center TCO, and a 10 percent improvement in IT staff productivity.