Overview
Symantec Enterprise Security Manager™ (ESM) 6.5.3 Agent, Manager, Console Update for Windows Server 2008 provides ESM 6.5.3 Agent, Manager, and Console that are required to support ESM Agent on Windows Server 2008.

This update provides the following:

• ESM Agent installers (32-bit, 64-bit) for Windows Server 2008
• ESM Manager (Windows and UNIX) and Console executables to support the agent on Windows Server 2008 (applies to ESM 6.5.3, ESM 6.5.3 SP1, ESM 6.5.3 SP2)
• RenameAgentFolder utility to enable ESM to use the new naming convention for the folders, which contain the policy run data of the agents

Information on Updates downloaded before July 2, 2008

This section only applies to customers who downloaded the Symantec Enterprise Security Manager™ 6.5.3 Agent support on Windows Server 2008 Update before July 2, 2008.

On April 7, 2008 Symantec released updated downloadable executables for the ESM agent, Manager (Windows and UNIX), and Console to support the agent on Windows Server 2008.

Some customers experienced the following issues with the ESM Manager (Windows and UNIX) and Console executables:

• The ESM Manager was crashing during a policy run.
• The Console was hanging when applying the security update on the Manager.

• The modification date of the Windows executables is earlier than June 24, 2008
• The modification date of the UNIX executables is earlier than July 01, 2008

Symantec response
Symantec has released downloadable MSI installers (32-bit and 64-bit) to install the ESM 6.5.3 agent on Windows Server 2008.

Download ESM 6.5.3 agent for Windows Server 2008 (64-bit installer)

Download ESM 6.5.3 agent for Windows Server 2008 (32-bit installer)

On Itanium-based systems, use the 32-bit installer to install the ESM 6.5.3 agent for Windows Server 2008.

Note: You cannot remotely install the ESM 6.5.3 agent on Windows Server 2008 by using the MSI installer.

The RenameAgentFolder utility for Windows and UNIX is available in the respective Manager updates.

ESM Windows Manager Update for Windows Server 2008 Agent Support
(Applies to ESM 6.5.3, ESM 6.5.3 SP1, ESM 6.5.3 SP2)

ESM UNIX Manager Update for Windows Server 2008 Agent Support
(Applies to ESM 6.5.3, ESM 6.5.3 SP1, ESM 6.5.3 SP2)

ESM Console Update for Windows Server 2008 Agent Support
(Applies to ESM 6.5.3, ESM 6.5.3 SP1, ESM 6.5.3 SP2)

Note: On the ESM 6.5.3 managers, you must first run the RenameAgentFolder utility, and then apply the manager and console patches before you install and register the agent on Windows Server 2008.

For information on installing and uninstalling the ESM 6.5.3 agent on Windows Server 2008, running the RenameAgentFolder utility, and applying the manager and console patches, see the Symantec Enterprise Security Manager™ Agent on Windows Server 2008 Release Notes.

Symantec Enterprise Security Manager™ Agent on Windows Server 2008 Release Notes